TrainingEZ · Business Excellence Support Team (BEST), Pakistan

Terms and support

Last updated: 2 November 2026

Product and scope

TrainingEZ provides software for instructor-led training management. Business Excellence Support Team (BEST), Pakistan operates this product website and provides product support. Training organisers using the software remain responsible for their courses, participant communications, certificates, payment records and legal obligations.

Free and Pro

TrainingEZ Free provides the core plugin. TrainingEZ Pro is a separate add-on that requires Free to remain installed and active. Refer to the comparison page and the version documentation for included capabilities. A license for the TrainingEZ software is not a registration for any training course.

The plugin packages include their applicable open-source licenses. These terms do not replace or restrict rights granted by those licenses. Pro subscription and site-activation entitlements govern the associated update, licensing and support services as described in your order.

Orders and renewals

Pro purchases are processed by Freemius as reseller and Merchant of Record. Review the price, currency, taxes, site allowance, billing period, refund policy and renewal terms shown before placing an order. The launch plan shown on this website is $99 USD per year for one site; the checkout confirms the final amount and applicable taxes.

An annual subscription renews automatically unless cancelled under the terms shown at checkout. Manage subscriptions, invoices, license activations and downloads through your Freemius customer account. Cancel before the renewal date to avoid the next renewal charge. Cancellation of future renewals is separate from a refund request.

Support

Contact manager@trainingez.com for installation questions and reproducible product issues. Include your WordPress, PHP, Free and Pro versions, the affected screen and the steps to reproduce. Do not send passwords, full license keys or participant lists.

Support focuses on the supplied product. Hosting administration, third-party plugin/theme customisation, bespoke development and training-course administration are outside routine product support. No guaranteed response time is stated. For a course booking or attendance query, contact the course organiser.

Your installation and data

Maintain backups and test changes on staging before updating a live installation. Use supported WordPress and PHP versions, protect administrator accounts, review mail delivery and configure cron where required. You control the data entered and the services connected to your installation.

Software is supplied under the warranty and liability provisions of its included license and applicable purchase terms. Nothing here excludes rights that applicable law does not allow to be excluded.

Related policies

Read our privacy policy and refund policy, together with the Freemius terms and the product EULA presented at checkout. Changes to these website terms will be dated on this page; your order records remain the reference for your purchased subscription.

Questions: manager@trainingez.com.